Your responsibilities at booking
You must notify our reservations team when making your booking that you’ll have your dog with you. Not all vehicles can cater for dogs. If you have booked a vehicle via a third party and want to add a pet, please contact us directly so we can check if your vehicle is approved for fur babies. If changes are required, additional charges may apply and you can pay these directly with Apollo.
Some branches are not suitable places to bring your dog when picking up or dropping off your motorhome. Please check with the Apollo reservations team directly on 1800 777 779 or firstname.lastname@example.org
All dogs must be registered and you may be required to show proof of registration at time of booking or at the branch when picking up your vehicle.
Please be aware on busy rental days, your pet may be outside the branch for over an hour and is required to be attended by the owner at all times. We would recommend picking up the vehicle before bringing your pet to the branch.
There is a pet cleaning fee of $250 if picking up on or before 31 March 2024. Picking up on or after 1 April 2024 is a pet cleaning fee of $299. This is to clean the motorhome that little bit more for the people unlucky enough to not be travelling with their fur babies. If the motorhome requires further cleaning as a result of not looking after your pet and our motorhome well enough for the next traveller, an additional charge may be applicable. Please just let us know at the branch as soon as you can if you foresee any issues.
When booking your campsites throughout your holiday, please check whether the sites allow dogs.